Shipping & Return

Thank you for shopping with ARJ BEAUTY. We are committed to providing a smooth shopping experience from order placement to delivery.

Shipping Policy

Order Processing

  • Orders are processed within 1–2 business days after payment is confirmed.
  • Orders are not processed or shipped on weekends or public holidays.

Shipping Time

  • Estimated delivery within 3–7 business days..

Please note that delivery times are estimates and may vary due to weather, customs, carrier delays, or other unforeseen circumstances.

Shipping Charges

We offer FREE standard shipping on all orders delivered within the contiguous United States (the lower 48 states).excluding Alaska,Hawaii,Puerto Rico,U.S. Virgin Islands,Guam,

American Samoa,Northern Mariana Islands,APO/FPO/DPO military addresses,

Other U.S. territories or international destinations

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information (where available).

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details. We are not responsible for delays or additional charges resulting from incorrect or incomplete addresses.

Return & Refund Policy

Return Eligibility

You may return eligible items within 30 days of receiving your order.

To qualify for a return:

  • The item must be unused, unworn, and in its original condition.
  • All original packaging, tags, and accessories must be included.
  • Proof of purchase or the order number is required.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with your order number and clear photos. We will arrange a replacement or refund at no additional cost.

Refunds

Once your returned item is received and inspected, we will notify you of the refund status.

If approved, refunds will be issued to your original payment method within 5–10 business days. Processing times may vary depending on your payment provider.

Return Shipping

  • If the return is due to our mistake (wrong, damaged, or defective item), we will pay the return shipping costs.
  • For all other returns, customers are responsible for return shipping charges unless otherwise stated.

Contact Us

If you have any questions about our Shipping & Return Policy, please contact us:

Email: support@arjbeauty.com

We are happy to assist you and will respond as quickly as possible.